One of my users had a broken Z10. As it was still under warranty, I sent it out for repair and we got him all set up on a loaner.
The repaired device has been returned, but when I try to use the "Switch Devices" application in BlackBerry Link, it will not allow me to switch the devices because BlackBerry ID is not set up on the repaired device. When I try to set up the ID on the repaired device I get a message that says "This BlackBerry ID is already in use".
How do I switch devices, or even restore a backup if it won't let me use the BlackBerry ID?
The repaired device has been returned, but when I try to use the "Switch Devices" application in BlackBerry Link, it will not allow me to switch the devices because BlackBerry ID is not set up on the repaired device. When I try to set up the ID on the repaired device I get a message that says "This BlackBerry ID is already in use".
How do I switch devices, or even restore a backup if it won't let me use the BlackBerry ID?
via Smartphones: PinStack.com http://ift.tt/1bri10Q
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